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Credit Notes, Debit Notes, and Void Invoice Examples

Complete examples for generating credit notes (NCRE), debit notes (NDEB), and voiding/canceling invoices.

Table of Contents


Credit Notes (NCRE)

A Credit Note is used to reduce the amount owed by a customer. Common reasons:

  • Product returns
  • Price corrections
  • Discounts applied after invoice
  • Errors in original invoice

Key Requirements for Credit Notes

  1. Must reference the original invoice using Complementos.Complemento.ReferenciasNota
  2. Type must be "NCRE"
  3. Must include original invoice authorization number (NumeroAutorizacionDocumentoOrigen)
  4. Must include original invoice series and number (SerieDocumentoOrigen, NumeroDocumentoOrigen)
  5. Must include original invoice date (FechaEmisionDocumentoOrigen)
  6. Must include reason for adjustment (MotivoAjuste)

Example: Credit Note (Full Refund)

Scenario: Customer returns all items from invoice A-123456

{
"ID": "DatosCertificados",
"DatosEmision": {
"ID": "DatosEmision",
"DatosGenerales": {
"Tipo": "NCRE",
"FechaHoraEmision": "2024-01-20T14:30:00",
"CodigoMoneda": "GTQ",
"rpaUUID": "550e8400-e29b-41d4-a716-446655440001",
"rpaDE_Empresa": "Digifact",
"rpaCertificador_Usuario": "GT.000044653948.RPA_TEST",
"rpaCertificador_Clave": "your-password",
"rpaFisco_Usuario": ""
},
"Emisor": {
"NITEmisor": "44653948",
"NombreEmisor": "CAFE DESPIERTO, S.A.",
"CodigoEstablecimiento": "1",
"NombreComercial": "CAFE DESPIERTO",
"AfiliacionIVA": "GEN",
"DireccionEmisor": {
"Direccion": "VIA 4 1-17 ZONA 4 GUATEMALA,GUATEMALA",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Receptor": {
"NombreReceptor": "RANGEL,CASTRO,,KENNETH,ZAIDD",
"IDReceptor": "49862952",
"DireccionReceptor": {
"Direccion": "CIUDAD",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Frases": {
"Frase": [
{
"TipoFrase": "1",
"CodigoEscenario": "1"
}
]
},
"Items": {
"Item": [
{
"NumeroLinea": "1",
"BienOServicio": "B",
"Cantidad": "1",
"UnidadMedida": "UNI",
"Descripcion": "Product description (RETURNED)",
"PrecioUnitario": "100.00",
"Precio": "100.00",
"Descuento": "0",
"Total": "100.00",
"Impuestos": {
"Impuesto": [
{
"NombreCorto": "IVA",
"CodigoUnidadGravable": "1",
"MontoGravable": "89.29",
"MontoImpuesto": "10.71"
}
]
}
}
]
},
"Totales": {
"GranTotal": "100.00",
"TotalImpuestos": {
"TotalImpuesto": [
{
"NombreCorto": "IVA",
"TotalMontoImpuesto": "10.71"
}
]
}
},
"Complementos": {
"Complemento": {
"NombreComplemento": "NCRE",
"ReferenciasNota": {
"NumeroAutorizacionDocumentoOrigen": "A-123456",
"FechaEmisionDocumentoOrigen": "2024-01-15",
"MotivoAjuste": "Devolución de productos",
"NumeroDocumentoOrigen": "123456",
"SerieDocumentoOrigen": "A"
}
}
}
},
"extra": {
"subDomain": "DMO1"
}
}

Example: Partial Credit Note

Scenario: Customer returns only one item from a multi-item invoice

{
"ID": "DatosCertificados",
"DatosEmision": {
"ID": "DatosEmision",
"DatosGenerales": {
"Tipo": "NCRE",
"FechaHoraEmision": "2024-01-20T14:30:00",
"CodigoMoneda": "GTQ",
"rpaUUID": "550e8400-e29b-41d4-a716-446655440002",
"rpaDE_Empresa": "Digifact",
"rpaCertificador_Usuario": "GT.000044653948.RPA_TEST",
"rpaCertificador_Clave": "your-password",
"rpaFisco_Usuario": ""
},
"Emisor": {
"NITEmisor": "44653948",
"NombreEmisor": "CAFE DESPIERTO, S.A.",
"CodigoEstablecimiento": "1",
"NombreComercial": "CAFE DESPIERTO",
"AfiliacionIVA": "GEN",
"DireccionEmisor": {
"Direccion": "VIA 4 1-17 ZONA 4 GUATEMALA,GUATEMALA",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Receptor": {
"NombreReceptor": "RANGEL,CASTRO,,KENNETH,ZAIDD",
"IDReceptor": "49862952",
"DireccionReceptor": {
"Direccion": "CIUDAD",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Frases": {
"Frase": [
{
"TipoFrase": "1",
"CodigoEscenario": "1"
}
]
},
"Items": {
"Item": [
{
"NumeroLinea": "1",
"BienOServicio": "B",
"Cantidad": "1",
"UnidadMedida": "UNI",
"Descripcion": "Item 2 - Returned (Original invoice had 3 items)",
"PrecioUnitario": "50.00",
"Precio": "50.00",
"Descuento": "0",
"Total": "50.00",
"Impuestos": {
"Impuesto": [
{
"NombreCorto": "IVA",
"CodigoUnidadGravable": "1",
"MontoGravable": "44.64",
"MontoImpuesto": "5.36"
}
]
}
}
]
},
"Totales": {
"GranTotal": "50.00",
"TotalImpuestos": {
"TotalImpuesto": [
{
"NombreCorto": "IVA",
"TotalMontoImpuesto": "5.36"
}
]
}
},
"Complementos": {
"Complemento": {
"NombreComplemento": "NCRE",
"ReferenciasNota": {
"NumeroAutorizacionDocumentoOrigen": "A-123456",
"FechaEmisionDocumentoOrigen": "2024-01-15",
"MotivoAjuste": "Devolución parcial de productos",
"NumeroDocumentoOrigen": "123456",
"SerieDocumentoOrigen": "A"
}
}
}
},
"extra": {
"subDomain": "DMO1"
}
}

cURL Example: Generate Credit Note

BASE_URL="https://fel.rpapos.com/api/fel"
TOKEN="your-auth-token"

curl -X POST "${BASE_URL}/generateCertificateToSign" \
-H "Content-Type: application/json" \
-H "Authorization: ${TOKEN}" \
-d '{
"ID": "DatosCertificados",
"DatosEmision": {
"ID": "DatosEmision",
"DatosGenerales": {
"Tipo": "NCRE",
"FechaHoraEmision": "2024-01-20T14:30:00",
"CodigoMoneda": "GTQ",
"rpaUUID": "550e8400-e29b-41d4-a716-446655440001",
"rpaDE_Empresa": "Digifact",
"rpaCertificador_Usuario": "GT.000044653948.RPA_TEST",
"rpaCertificador_Clave": "your-password",
"rpaFisco_Usuario": ""
},
"Emisor": {
"NITEmisor": "44653948",
"NombreEmisor": "CAFE DESPIERTO, S.A.",
"CodigoEstablecimiento": "1",
"NombreComercial": "CAFE DESPIERTO",
"AfiliacionIVA": "GEN",
"DireccionEmisor": {
"Direccion": "VIA 4 1-17 ZONA 4 GUATEMALA,GUATEMALA",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Receptor": {
"NombreReceptor": "RANGEL,CASTRO,,KENNETH,ZAIDD",
"IDReceptor": "49862952",
"DireccionReceptor": {
"Direccion": "CIUDAD",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Frases": {
"Frase": [
{
"TipoFrase": "1",
"CodigoEscenario": "1"
}
]
},
"Items": {
"Item": [
{
"NumeroLinea": "1",
"BienOServicio": "B",
"Cantidad": "1",
"UnidadMedida": "UNI",
"Descripcion": "Product description (RETURNED)",
"PrecioUnitario": "100.00",
"Precio": "100.00",
"Descuento": "0",
"Total": "100.00",
"Impuestos": {
"Impuesto": [
{
"NombreCorto": "IVA",
"CodigoUnidadGravable": "1",
"MontoGravable": "89.29",
"MontoImpuesto": "10.71"
}
]
}
}
]
},
"Totales": {
"GranTotal": "100.00",
"TotalImpuestos": {
"TotalImpuesto": [
{
"NombreCorto": "IVA",
"TotalMontoImpuesto": "10.71"
}
]
}
},
"Complementos": {
"Complemento": {
"NombreComplemento": "NCRE",
"ReferenciasNota": {
"NumeroAutorizacionDocumentoOrigen": "A-123456",
"FechaEmisionDocumentoOrigen": "2024-01-15",
"MotivoAjuste": "Devolución de productos",
"NumeroDocumentoOrigen": "123456",
"SerieDocumentoOrigen": "A"
}
}
}
},
"extra": {
"subDomain": "DMO1"
}
}'

Debit Notes (NDEB)

A Debit Note is used to increase the amount owed by a customer. Common reasons:

  • Additional charges
  • Price corrections (upward)
  • Missing items from original invoice
  • Additional services rendered

Key Requirements for Debit Notes

  1. Must reference the original invoice using Complementos.Complemento.ReferenciasNota
  2. Type must be "NDEB"
  3. Must include original invoice authorization number (NumeroAutorizacionDocumentoOrigen)
  4. Must include original invoice series and number (SerieDocumentoOrigen, NumeroDocumentoOrigen)
  5. Must include original invoice date (FechaEmisionDocumentoOrigen)
  6. Must include reason for adjustment (MotivoAjuste)

Example: Debit Note (Additional Charges)

Scenario: Additional shipping charges were not included in original invoice A-123456

{
"ID": "DatosCertificados",
"DatosEmision": {
"ID": "DatosEmision",
"DatosGenerales": {
"Tipo": "NDEB",
"FechaHoraEmision": "2024-01-20T14:30:00",
"CodigoMoneda": "GTQ",
"rpaUUID": "550e8400-e29b-41d4-a716-446655440003",
"rpaDE_Empresa": "Digifact",
"rpaCertificador_Usuario": "GT.000044653948.RPA_TEST",
"rpaCertificador_Clave": "your-password",
"rpaFisco_Usuario": ""
},
"Emisor": {
"NITEmisor": "44653948",
"NombreEmisor": "CAFE DESPIERTO, S.A.",
"CodigoEstablecimiento": "1",
"NombreComercial": "CAFE DESPIERTO",
"AfiliacionIVA": "GEN",
"DireccionEmisor": {
"Direccion": "VIA 4 1-17 ZONA 4 GUATEMALA,GUATEMALA",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Receptor": {
"NombreReceptor": "RANGEL,CASTRO,,KENNETH,ZAIDD",
"IDReceptor": "49862952",
"DireccionReceptor": {
"Direccion": "CIUDAD",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Frases": {
"Frase": [
{
"TipoFrase": "1",
"CodigoEscenario": "1"
}
]
},
"Items": {
"Item": [
{
"NumeroLinea": "1",
"BienOServicio": "S",
"Cantidad": "1",
"UnidadMedida": "UNI",
"Descripcion": "Cargo adicional por envío urgente",
"PrecioUnitario": "25.00",
"Precio": "25.00",
"Descuento": "0",
"Total": "25.00",
"Impuestos": {
"Impuesto": [
{
"NombreCorto": "IVA",
"CodigoUnidadGravable": "1",
"MontoGravable": "22.32",
"MontoImpuesto": "2.68"
}
]
}
}
]
},
"Totales": {
"GranTotal": "25.00",
"TotalImpuestos": {
"TotalImpuesto": [
{
"NombreCorto": "IVA",
"TotalMontoImpuesto": "2.68"
}
]
}
},
"Complementos": {
"Complemento": {
"NombreComplemento": "NDEB",
"ReferenciasNota": {
"NumeroAutorizacionDocumentoOrigen": "A-123456",
"FechaEmisionDocumentoOrigen": "2024-01-15",
"MotivoAjuste": "Cargos adicionales no incluidos",
"NumeroDocumentoOrigen": "123456",
"SerieDocumentoOrigen": "A"
}
}
}
},
"extra": {
"subDomain": "DMO1"
}
}

Example: Debit Note (Price Correction)

Scenario: Price was incorrectly calculated in original invoice, needs upward adjustment

{
"ID": "DatosCertificados",
"DatosEmision": {
"ID": "DatosEmision",
"DatosGenerales": {
"Tipo": "NDEB",
"FechaHoraEmision": "2024-01-20T14:30:00",
"CodigoMoneda": "GTQ",
"rpaUUID": "550e8400-e29b-41d4-a716-446655440004",
"rpaDE_Empresa": "Digifact",
"rpaCertificador_Usuario": "GT.000044653948.RPA_TEST",
"rpaCertificador_Clave": "your-password",
"rpaFisco_Usuario": ""
},
"Emisor": {
"NITEmisor": "44653948",
"NombreEmisor": "CAFE DESPIERTO, S.A.",
"CodigoEstablecimiento": "1",
"NombreComercial": "CAFE DESPIERTO",
"AfiliacionIVA": "GEN",
"DireccionEmisor": {
"Direccion": "VIA 4 1-17 ZONA 4 GUATEMALA,GUATEMALA",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Receptor": {
"NombreReceptor": "RANGEL,CASTRO,,KENNETH,ZAIDD",
"IDReceptor": "49862952",
"DireccionReceptor": {
"Direccion": "CIUDAD",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Frases": {
"Frase": [
{
"TipoFrase": "1",
"CodigoEscenario": "1"
}
]
},
"Items": {
"Item": [
{
"NumeroLinea": "1",
"BienOServicio": "B",
"Cantidad": "1",
"UnidadMedida": "UNI",
"Descripcion": "Ajuste de precio - Diferencia de precio unitario",
"PrecioUnitario": "15.00",
"Precio": "15.00",
"Descuento": "0",
"Total": "15.00",
"Impuestos": {
"Impuesto": [
{
"NombreCorto": "IVA",
"CodigoUnidadGravable": "1",
"MontoGravable": "13.39",
"MontoImpuesto": "1.61"
}
]
}
}
]
},
"Totales": {
"GranTotal": "15.00",
"TotalImpuestos": {
"TotalImpuesto": [
{
"NombreCorto": "IVA",
"TotalMontoImpuesto": "1.61"
}
]
}
},
"Complementos": {
"Complemento": {
"NombreComplemento": "NDEB",
"ReferenciasNota": {
"NumeroAutorizacionDocumentoOrigen": "A-123456",
"FechaEmisionDocumentoOrigen": "2024-01-15",
"MotivoAjuste": "Corrección de precio",
"NumeroDocumentoOrigen": "123456",
"SerieDocumentoOrigen": "A"
}
}
}
},
"extra": {
"subDomain": "DMO1"
}
}

cURL Example: Generate Debit Note

BASE_URL="https://fel.rpapos.com/api/fel"
TOKEN="your-auth-token"

curl -X POST "${BASE_URL}/generateCertificateToSign" \
-H "Content-Type: application/json" \
-H "Authorization: ${TOKEN}" \
-d '{
"ID": "DatosCertificados",
"DatosEmision": {
"ID": "DatosEmision",
"DatosGenerales": {
"Tipo": "NDEB",
"FechaHoraEmision": "2024-01-20T14:30:00",
"CodigoMoneda": "GTQ",
"rpaUUID": "550e8400-e29b-41d4-a716-446655440003",
"rpaDE_Empresa": "Digifact",
"rpaCertificador_Usuario": "GT.000044653948.RPA_TEST",
"rpaCertificador_Clave": "your-password",
"rpaFisco_Usuario": ""
},
"Emisor": {
"NITEmisor": "44653948",
"NombreEmisor": "CAFE DESPIERTO, S.A.",
"CodigoEstablecimiento": "1",
"NombreComercial": "CAFE DESPIERTO",
"AfiliacionIVA": "GEN",
"DireccionEmisor": {
"Direccion": "VIA 4 1-17 ZONA 4 GUATEMALA,GUATEMALA",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Receptor": {
"NombreReceptor": "RANGEL,CASTRO,,KENNETH,ZAIDD",
"IDReceptor": "49862952",
"DireccionReceptor": {
"Direccion": "CIUDAD",
"CodigoPostal": "01001",
"Municipio": "Guatemala",
"Departamento": "Guatemala",
"Pais": "GT"
}
},
"Frases": {
"Frase": [
{
"TipoFrase": "1",
"CodigoEscenario": "1"
}
]
},
"Items": {
"Item": [
{
"NumeroLinea": "1",
"BienOServicio": "S",
"Cantidad": "1",
"UnidadMedida": "UNI",
"Descripcion": "Cargo adicional por envío urgente",
"PrecioUnitario": "25.00",
"Precio": "25.00",
"Descuento": "0",
"Total": "25.00",
"Impuestos": {
"Impuesto": [
{
"NombreCorto": "IVA",
"CodigoUnidadGravable": "1",
"MontoGravable": "22.32",
"MontoImpuesto": "2.68"
}
]
}
}
]
},
"Totales": {
"GranTotal": "25.00",
"TotalImpuestos": {
"TotalImpuesto": [
{
"NombreCorto": "IVA",
"TotalMontoImpuesto": "2.68"
}
]
}
},
"Complementos": {
"Complemento": {
"NombreComplemento": "NDEB",
"ReferenciasNota": {
"NumeroAutorizacionDocumentoOrigen": "A-123456",
"FechaEmisionDocumentoOrigen": "2024-01-15",
"MotivoAjuste": "Cargos adicionales no incluidos",
"NumeroDocumentoOrigen": "123456",
"SerieDocumentoOrigen": "A"
}
}
}
},
"extra": {
"subDomain": "DMO1"
}
}'

Void/Cancel Invoice

Voiding an invoice completely cancels it. This is different from a credit note:

  • Void: Completely cancels the invoice (as if it never existed)
  • Credit Note: Reduces the amount but keeps both documents

Key Requirements for Voiding

  1. Must have the original invoice authorization number (NumeroDocumentoAAnular)
  2. Must include original invoice details (NIT, IDReceptor, Date)
  3. Must include cancellation reason (MotivoAnulacion)
  4. Must include cancellation date/time (FechaHoraAnulacion)

Example: Void Invoice

Scenario: Invoice A-123456 was issued incorrectly and needs to be completely voided

{
"NumeroDocumentoAAnular": "A-123456",
"NITEmisor": "44653948",
"IDReceptor": "49862952",
"FechaEmisionDocumentoAnular": "2024-01-15T10:30:00",
"FechaHoraAnulacion": "2024-01-15T11:00:00",
"MotivoAnulacion": "Error en facturación - Factura emitida incorrectamente",
"Gface": "Digifact",
"rpaCertificador_Usuario": "GT.000044653948.RPA_TEST"
}

cURL Example: Void Invoice

BASE_URL="https://fel.rpapos.com/api/fel"
TOKEN="your-auth-token"

curl -X POST "${BASE_URL}/voidCertificate" \
-H "Content-Type: application/json" \
-H "Authorization: ${TOKEN}" \
-d '{
"NumeroDocumentoAAnular": "A-123456",
"NITEmisor": "44653948",
"IDReceptor": "49862952",
"FechaEmisionDocumentoAnular": "2024-01-15T10:30:00",
"FechaHoraAnulacion": "2024-01-15T11:00:00",
"MotivoAnulacion": "Error en facturación - Factura emitida incorrectamente",
"Gface": "Digifact",
"rpaCertificador_Usuario": "GT.000044653948.RPA_TEST"
}'

Example Response (Success)

{
"ok": true,
"voidID": "firebase-document-id-12345",
"data": {
"motivoAnulacion": "Error en facturación - Factura emitida incorrectamente",
"fechaHoraAnulacion": "2024-01-15T11:00:00",
"fechaEmisionDocumentoAnular": "2024-01-15T10:30:00",
"numeroDocumentoAAnular": "A-123456",
"rpaUUID": "550e8400-e29b-41d4-a716-446655440000",
"serie": "A",
"autorizacion": "A-123456",
"numero": "123456",
"fechaDTE": "2024-01-15T10:30:00",
"nitEface": "12345678",
"nombreEface": "DIGIFACT S.A.",
"nitComprador": "49862952",
"nombreComprador": "RANGEL,CASTRO,,KENNETH,ZAIDD",
"fechaDeCertificacion": "2024-01-15T10:30:00"
}
}

Common Scenarios

Scenario 1: Customer Returns Product → Credit Note

Original Invoice: A-123456 for Q100.00 Action: Customer returns product Solution: Issue Credit Note NCRE for Q100.00 referencing A-123456

# Step 1: Generate Credit Note
curl -X POST "${BASE_URL}/generateCertificateToSign" \
-H "Content-Type: application/json" \
-H "Authorization: ${TOKEN}" \
-d @credit_note.json

Scenario 2: Additional Charges → Debit Note

Original Invoice: A-123456 for Q100.00 Action: Additional shipping charge Q25.00 was missed Solution: Issue Debit Note NDEB for Q25.00 referencing A-123456

# Step 1: Generate Debit Note
curl -X POST "${BASE_URL}/generateCertificateToSign" \
-H "Content-Type: application/json" \
-H "Authorization: ${TOKEN}" \
-d @debit_note.json

Scenario 3: Invoice Error → Void Invoice

Original Invoice: A-123456 issued to wrong customer Action: Cancel the invoice completely Solution: Void the invoice using voidCertificate endpoint

# Step 1: Void Invoice
curl -X POST "${BASE_URL}/voidCertificate" \
-H "Content-Type: application/json" \
-H "Authorization: ${TOKEN}" \
-d '{
"NumeroDocumentoAAnular": "A-123456",
"NITEmisor": "44653948",
"IDReceptor": "49862952",
"FechaEmisionDocumentoAnular": "2024-01-15T10:30:00",
"FechaHoraAnulacion": "2024-01-15T11:00:00",
"MotivoAnulacion": "Factura emitida a cliente incorrecto",
"Gface": "Digifact",
"rpaCertificador_Usuario": "GT.000044653948.RPA_TEST"
}'

Scenario 4: Partial Return → Partial Credit Note

Original Invoice: A-123456 with 3 items totaling Q300.00 Action: Customer returns 1 item worth Q100.00 Solution: Issue Credit Note NCRE for Q100.00 referencing A-123456

{
"DatosEmision": {
"DatosGenerales": {
"Tipo": "NCRE",
...
},
"Items": {
"Item": [
{
"Descripcion": "Item 1 - Returned (from invoice A-123456)",
"Total": "100.00",
...
}
]
},
"Totales": {
"GranTotal": "100.00",
...
},
"Complementos": {
"Complemento": {
"NombreComplemento": "NCRE",
"ReferenciasNota": {
"NumeroAutorizacionDocumentoOrigen": "A-123456",
"FechaEmisionDocumentoOrigen": "2024-01-15",
"MotivoAjuste": "Devolución parcial",
"NumeroDocumentoOrigen": "123456",
"SerieDocumentoOrigen": "A"
}
}
}
}
}

Important Notes

Credit Notes (NCRE)

  • ✅ Use when you need to reduce the amount owed
  • ✅ Must reference the original invoice
  • ✅ Can be partial or full
  • ✅ Both original invoice and credit note remain valid
  • ✅ Common reasons: Returns, discounts, errors

Debit Notes (NDEB)

  • ✅ Use when you need to increase the amount owed
  • ✅ Must reference the original invoice
  • ✅ Can be partial or full
  • ✅ Both original invoice and debit note remain valid
  • ✅ Common reasons: Additional charges, price corrections, missing items

Void Invoice

  • ✅ Use when you need to completely cancel an invoice
  • ✅ Invoice is treated as if it never existed
  • ✅ Must be done before the invoice is paid (usually)
  • ✅ Common reasons: Wrong customer, duplicate invoice, critical errors
  • ⚠️ Cannot be undone once voided

Common MotivoAjuste Values

For Credit Notes:

  • "Devolución de productos"
  • "Devolución parcial"
  • "Descuento aplicado"
  • "Error en facturación"
  • "Corrección de precio"
  • "Producto defectuoso"

For Debit Notes:

  • "Cargos adicionales"
  • "Corrección de precio"
  • "Productos faltantes"
  • "Servicios adicionales"
  • "Ajuste de monto"

For Void:

  • "Error en facturación"
  • "Factura duplicada"
  • "Factura emitida incorrectamente"
  • "Cliente incorrecto"
  • "Datos incorrectos"

Complete Workflow Example

#!/bin/bash

BASE_URL="https://fel.rpapos.com/api/fel"

# Step 1: Get Token
TOKEN=$(curl -s -X POST "${BASE_URL}/GetToken" \
-H "Content-Type: application/json" \
-d '{
"UserName": "GT.000044653948.RPA_TEST",
"Password": "your-password"
}' | jq -r '.response.token')

echo "Token: ${TOKEN:0:20}..."

# Step 2: Original Invoice was A-123456 for Q100.00
# Step 3: Customer returns product - Generate Credit Note

CREDIT_NOTE_UUID="550e8400-e29b-41d4-a716-446655440001"

CREDIT_NOTE_RESPONSE=$(curl -s -X POST "${BASE_URL}/generateCertificateToSign" \
-H "Content-Type: application/json" \
-H "Authorization: ${TOKEN}" \
-d "{
\"ID\": \"DatosCertificados\",
\"DatosEmision\": {
\"ID\": \"DatosEmision\",
\"DatosGenerales\": {
\"Tipo\": \"NCRE\",
\"FechaHoraEmision\": \"$(date -u +%Y-%m-%dT%H:%M:%S)\",
\"CodigoMoneda\": \"GTQ\",
\"rpaUUID\": \"${CREDIT_NOTE_UUID}\",
\"rpaDE_Empresa\": \"Digifact\",
\"rpaCertificador_Usuario\": \"GT.000044653948.RPA_TEST\",
\"rpaCertificador_Clave\": \"your-password\",
\"rpaFisco_Usuario\": \"\"
},
\"Emisor\": {
\"NITEmisor\": \"44653948\",
\"NombreEmisor\": \"CAFE DESPIERTO, S.A.\",
\"CodigoEstablecimiento\": \"1\",
\"NombreComercial\": \"CAFE DESPIERTO\",
\"AfiliacionIVA\": \"GEN\",
\"DireccionEmisor\": {
\"Direccion\": \"VIA 4 1-17 ZONA 4 GUATEMALA,GUATEMALA\",
\"CodigoPostal\": \"01001\",
\"Municipio\": \"Guatemala\",
\"Departamento\": \"Guatemala\",
\"Pais\": \"GT\"
}
},
\"Receptor\": {
\"NombreReceptor\": \"RANGEL,CASTRO,,KENNETH,ZAIDD\",
\"IDReceptor\": \"49862952\",
\"DireccionReceptor\": {
\"Direccion\": \"CIUDAD\",
\"CodigoPostal\": \"01001\",
\"Municipio\": \"Guatemala\",
\"Departamento\": \"Guatemala\",
\"Pais\": \"GT\"
}
},
\"Frases\": {
\"Frase\": [
{
\"TipoFrase\": \"1\",
\"CodigoEscenario\": \"1\"
}
]
},
\"Items\": {
\"Item\": [
{
\"NumeroLinea\": \"1\",
\"BienOServicio\": \"B\",
\"Cantidad\": \"1\",
\"UnidadMedida\": \"UNI\",
\"Descripcion\": \"Product description (RETURNED)\",
\"PrecioUnitario\": \"100.00\",
\"Precio\": \"100.00\",
\"Descuento\": \"0\",
\"Total\": \"100.00\",
\"Impuestos\": {
\"Impuesto\": [
{
\"NombreCorto\": \"IVA\",
\"CodigoUnidadGravable\": \"1\",
\"MontoGravable\": \"89.29\",
\"MontoImpuesto\": \"10.71\"
}
]
}
}
]
},
\"Totales\": {
\"GranTotal\": \"100.00\",
\"TotalImpuestos\": {
\"TotalImpuesto\": [
{
\"NombreCorto\": \"IVA\",
\"TotalMontoImpuesto\": \"10.71\"
}
]
}
},
\"Complementos\": {
\"Complemento\": {
\"NombreComplemento\": \"NCRE\",
\"ReferenciasNota\": {
\"NumeroAutorizacionDocumentoOrigen\": \"A-123456\",
\"FechaEmisionDocumentoOrigen\": \"2024-01-15\",
\"MotivoAjuste\": \"Devolución de productos\",
\"NumeroDocumentoOrigen\": \"123456\",
\"SerieDocumentoOrigen\": \"A\"
}
}
}
},
\"extra\": {
\"subDomain\": \"DMO1\"
}
}")

echo "Credit Note Response:"
echo "$CREDIT_NOTE_RESPONSE" | jq '.'

CREDIT_NOTE_AUTH=$(echo "$CREDIT_NOTE_RESPONSE" | jq -r '.Autorizacion_Text')
echo "Credit Note Authorization: $CREDIT_NOTE_AUTH"

Summary Table

Document TypeWhen to UseEffectOriginal Invoice Status
NCRE (Credit Note)Reduce amount owedReduces customer balanceRemains valid
NDEB (Debit Note)Increase amount owedIncreases customer balanceRemains valid
VoidCancel invoiceCancels invoice completelyBecomes invalid

For more examples, see: